Terms of service

Last Updated: September 16, 2026

Welcome to The Daily Planet Gift. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

The Daily Planet Gift is based at:

1623 Main St
Agawam, MA 01001
United States

We offer a focused collection of gift-oriented products, including vases, placemats, coasters, and ceramic candles.

Our products are intended to provide customers with thoughtful options for gifting to friends, family, colleagues, and others.

2. Website Use

You may use our website for lawful purposes and for personal shopping purposes.

When using our website, you agree not to:

Use the website for unlawful or fraudulent purposes
Attempt to interfere with the operation or security of the website
Access areas or information that you are not authorized to access
Submit false or misleading information
Use the website in a way that could negatively affect other customers or our services

We reserve the right to restrict or refuse access to the website where reasonably necessary to protect our website, customers, or business operations.

3. Product Information

We make reasonable efforts to present product information, descriptions, images, and pricing as accurately as possible.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, or other factors.

Product availability may also change without notice. We do not guarantee that every product displayed on the website will remain available at all times.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is not considered fully confirmed until the payment has been successfully authorized and the order has been accepted for processing.

We may need to contact you if there is an issue with your order, payment information, shipping information, or product availability.

If an order cannot be fulfilled, we will provide an appropriate resolution, which may include cancellation and a refund when applicable.

5. Pricing and Payment

Prices displayed on our website are subject to change without notice.

We currently accept:

Visa
Visa Electron
Mastercard
Discover
American Express
JCB
Diners Club
Maestro

Payments are processed through the applicable payment provider.

You are responsible for providing accurate billing and payment information when placing an order.

If a payment is declined or cannot be authorized, the order may not be processed until successful payment authorization is received.

For additional information regarding payments and refunds, please refer to our Payment Policy.

6. Shipping

The Daily Planet Gift currently ships within the United States only.

We do not currently offer international shipping.

Eligible U.S. orders receive free standard shipping.

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

After shipment, standard delivery generally takes approximately 3–7 business days.

Our primary shipping carrier is UPS. Available tracking information will be provided after an order has been shipped.

Delivery estimates may vary because of factors such as the destination, carrier operations, weather, holidays, or other circumstances outside our direct control.

For complete information, please review our Shipping Policy.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

If the order has not yet been shipped, we will review the cancellation request. If the cancellation is approved, the applicable refund will be issued to the original payment method.

Once an order has been shipped, it cannot be canceled as an unshipped order. If the order qualifies for a return, it may instead be handled under our Return & Refund Policy.

8. Returns, Replacements, and Refunds

Eligible returns must generally be requested within 30 days of delivery.

Returned products should be unused, in their original condition, and include original packaging and accessories where applicable.

If an item arrives damaged, defective, or incorrect, please contact us before returning it and provide relevant order information and photographs when requested.

For approved returns, the refund will normally be initiated within 2 business days after the return review has been completed.

Refunds are issued to the original payment method.

After a refund has been initiated, the customer's bank, card issuer, or payment provider may require additional processing time. Depending on the financial institution, it may take up to 10 business days for the refund to appear in the customer's account.

Free shipping on the original U.S. order does not automatically mean that return shipping is free. Return shipping for eligible returns may be the customer's responsibility depending on the reason for the return.

For complete requirements, please refer to our Return & Refund Policy.

9. Shipping Damage or Incorrect Orders

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible.

We may request photographs or other information to help us review the issue.

After reviewing the circumstances, we may provide an appropriate resolution, which may include a replacement or refund where applicable.

10. Intellectual Property

Unless otherwise stated, the content available on The Daily Planet Gift website, including text, graphics, logos, product descriptions, images, and other website materials, is owned by or used by The Daily Planet Gift with appropriate rights.

You may not reproduce, copy, distribute, modify, or commercially use website content without appropriate authorization.

11. Third-Party Services

Our website may rely on third-party services to support functions such as payment processing, website operation, and shipping.

Third-party services may operate under their own terms and privacy policies.

For example, payment processing and UPS delivery services may be subject to the applicable terms and policies of those providers.

We are not responsible for independent third-party services or policies that are outside our reasonable control.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Temporary interruptions may occur because of maintenance, technical problems, service-provider issues, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, The Daily Planet Gift will not be responsible for losses resulting from circumstances beyond our reasonable control, including delays caused by carriers, weather events, technical interruptions, or other external circumstances.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted means that you accept the updated Terms to the extent permitted by applicable law.