Shipping policy

At The Daily Planet Gift, we aim to make getting your order simple and straightforward. We currently provide free shipping within the United States and use UPS for our primary shipping services.

Shipping Area

We currently ship orders to addresses within the United States only.

At this time, we do not offer international shipping.

Free Shipping

We provide free standard shipping on orders shipped within the United States.

There is no additional standard shipping charge added to eligible U.S. orders during checkout.

Order Processing

Orders are generally processed and prepared for shipment within 1–2 business days after payment has been successfully confirmed.

Processing time refers to the time needed to prepare your order before it is handed over to the carrier. Orders may require additional time in certain circumstances, such as when an order requires further verification or clarification.

Once your order has been shipped, you will receive available tracking information so you can follow its delivery progress.

Delivery Time

After an order has been shipped, standard delivery within the United States generally takes approximately 3–7 business days.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our direct control.

The estimated delivery period begins after the order has been processed and handed over to the carrier.

Shipping Carrier

Orders are primarily shipped using UPS.

UPS tracking information will be provided when available after your order has been shipped. Customers can use the tracking information to check the current status and estimated progress of their shipment.

Delayed or Lost Packages

If your tracking information shows that a package has been delayed, please allow additional time for the carrier to complete delivery.

If a package appears to be lost or has not been delivered within a reasonable period after the expected delivery window, please contact The Daily Planet Gift with your order information. We will review the available shipping information and assist where possible.

Once an order has been handed over to the carrier, delivery timing may be affected by circumstances outside our direct control.

Damaged Packages

If your order arrives visibly damaged, please contact us as soon as possible after delivery.

We may ask you to provide photographs of the package and the item so that we can review the condition of the shipment and determine the appropriate next steps.

For damaged, defective, or incorrectly shipped items, please refer to our Return & Refund Policy for the applicable resolution.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

If the order has not yet been shipped, we will review the cancellation request and, when approved, issue the applicable refund to the original payment method.

Once an order has been shipped, it cannot be canceled as an unshipped order. If the order qualifies for a return, you may request a return in accordance with our Return & Refund Policy.

Returns and Return Shipping

Our standard U.S. shipping is free, but free shipping on the original order does not mean that return shipping is automatically free.

For damaged, defective, or incorrectly shipped items, please contact us before returning the item so that we can provide appropriate return instructions.

For returns requested for other reasons, return shipping may be the customer's responsibility. Please refer to our Return & Refund Policy for the applicable return requirements.