Privacy policy
Last updated: September 16, 2026
At The Daily Planet Gift, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or make a purchase through our website.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, place an order, contact us, or otherwise interact with our services, we may collect information that you voluntarily provide.
This may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Information you provide when contacting customer service
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your orders
- Arranging delivery of your purchases
- Providing order confirmations and shipping updates
- Processing payments and refunds
- Responding to customer service requests
- Managing returns, replacements, and order-related issues
- Improving our website and shopping experience
- Detecting and preventing potentially fraudulent or unauthorized activity
- Complying with applicable legal and regulatory requirements
We only use personal information for purposes that are reasonably related to operating and improving our services.
3. Payment Information
Payments made through our website are processed through our payment provider.
We accept:
- Visa
- Visa Electron
- Mastercard
- Discover
- American Express
- JCB
- Diners Club
- Maestro
Payment information is handled through the applicable payment processing system. We do not intentionally store your complete payment card information on our website.
4. Shipping Information
Because The Daily Planet Gift currently ships within the United States, we need certain information, such as your name and shipping address, to fulfill and deliver your order.
We use UPS for our primary shipping services. Information necessary for delivery may be shared with the shipping carrier or other service providers involved in fulfilling your order.
We do not use your shipping information for unrelated purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly and provide a better shopping experience.
Cookies may be used to:
- Remember certain website preferences
- Keep items associated with your shopping session
- Understand how visitors use our website
- Improve website performance and functionality
- Support relevant website features
You can adjust your browser settings to manage or block cookies. However, disabling certain cookies may affect some website functions.
6. How We Share Information
We do not sell your personal information simply as a source of revenue.
We may share information when reasonably necessary to operate our website and fulfill your requests, including with:
- Payment processors
- Shipping and delivery providers
- Website and technology service providers
- Customer service or operational providers
- Government authorities or other parties when required by applicable law
These parties may only receive information reasonably necessary to perform the relevant service or comply with a legal obligation.
7. Data Security
We take reasonable measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
8. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and meet applicable legal, accounting, or regulatory requirements.
When information is no longer reasonably required for these purposes, it may be securely deleted or otherwise handled in accordance with applicable requirements.
9. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions about how your information is used
- Opt out of certain types of communications
Some requests may be subject to applicable legal or business recordkeeping requirements.
To make a privacy-related request, please contact us using the information below.
10. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
11. Third-Party Websites
Our website may contain links or references to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, legal requirements, or privacy practices.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
13. Get In Touch
Store Name: The Daily Planet Gift
Email: info@thedailyplanetgift.com
Phone Number: +1 (413) 786-9300
Address: 1623 Main St, Agawam, MA 01001, United States
Business Hours: Eastern Time (ET)
Monday – Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 PM – 4:00 PM
Response Time
All emails and messages will be replied to within 24 to 48 business hours. Thank you for your patience and support!