Payment Policy

At The Daily Planet Gift, we want every purchase to be simple, secure, and straightforward. This Payment Policy explains the payment methods we accept, how payments are processed, and what to expect if a refund is issued.

Accepted Payment Methods

We currently accept the following payment methods:

Visa
Visa Electron
Mastercard
Discover
American Express
JCB
Diners Club
Maestro

All payments must be successfully authorized before an order can be processed.

Payment Processing

When you place an order, your payment information is securely processed through our payment provider. We do not intentionally store your complete card details on our website.

After your payment has been successfully completed, you will receive an order confirmation with your order details.

In some cases, a payment may be declined or remain pending. This can happen because of incorrect payment information, insufficient funds, a bank or card issuer restriction, or other authorization issues. If your payment cannot be completed, please check your payment details or contact your card issuer before trying again.

Payment Issues

If you experience a problem during checkout, please make sure that the billing information and card details entered match the information associated with your payment method.

If a payment continues to fail, your bank or card provider may be able to provide additional information about the reason for the decline. You may also contact The Daily Planet Gift for assistance with your order.

An order will not be considered successfully paid until the payment has been authorized and confirmed.

Refunds

If a refund is approved in accordance with our Return & Refund Policy, the refund will normally be initiated within 2 business days after the refund has been approved and any required return or order review has been completed.

Refunds are generally issued to the original payment method used for the purchase. Once the refund has been processed, the customer's bank or card issuer may require additional time to make the funds available. Depending on the financial institution, it may take up to 10 business days for the refunded amount to appear in the customer's account.

The actual time required for a refund to appear may vary depending on the customer's bank, card issuer, or payment provider.

If you have been notified that your refund has been processed but have not received it within the expected timeframe, please contact your bank or card issuer first. We can provide relevant refund information when available to help with tracking the transaction.

Order Cancellations and Refunds

If an order is successfully canceled before shipment and qualifies for a refund, the applicable refund will be issued to the original payment method.

Once a refund has been initiated, processing times may vary depending on the payment provider and financial institution. Refunds cannot be redirected to a different card or account simply at the customer's request.